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| What are Perkopolis' hours of operation?
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Perkopolis is open Monday to Friday from 9am to 5pm EST. Calls that are made outside operating hours will be returned the following business day. Messages left later on Friday or during the weekend will be returned on Monday.
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| Who do I contact if I need assistance or if I experience problems with the website?
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If you require assistance while placing an order or if you experience any problems while using the Perkopolis website, you should contact Perkopolis directly. During regular business hours (Monday-Friday from 9am-5pm EST) we can be reached online directly from the website via Live Chat located at the top left hand side of the screen. The telephone numbers to reach us are (416) 236-4985 or 1-800-761-7523. Voice messaging is also available, so please leave a message and we will respond promptly. If you wish you can also e-mail us at customerservice@perkopolis.com.
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| How can I provide feedback?
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We welcome and encourage your feedback, comments and suggestions. All comments and feedback can be provided via email at customerservice@perkopolis.com or by phone at (416) 236-4985, 1-800-761-7523.
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| What happens if a show or event is cancelled?
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If an event is cancelled by the performers or venue, we will provide you with a full refund, presuming that the event has not been rescheduled. The terms and conditions will vary by vendor. Please contact Perkopolis at (416) 236-4985 for full details.
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| What if I find a misprint or an error on the web site?
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Perkopolis endeavours to provide current and accurate information on the Website. However, misprints, errors, inaccuracies, omissions (including incorrect specifications for products) or other errors may sometimes occur. Perkopolis cannot guarantee that products and services advertised on the Website will be available when ordered or thereafter. Perkopolis does not warrant that the content of the Website including, without limitation, product/ticket/hotel descriptions or photographs, is accurate or complete. Perkopolis reserves the right to: (a) correct any error, inaccuracy or omission at any time without prior notice or liability to you or any other person; (b) change at any time the products, tickets, hotels and/or services advertised or made available for sale on the Website, the prices, fees, charges and specifications of such products and services, any promotional offers and any other Website content without any notice or liability to you or any other person; (c) reject, correct, cancel or terminate any order, including accepted orders for any reason and (d) limit quantities available for sale or sold.
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