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| How are tickets delivered, and is there a delivery charge?
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There are a number of delivery options available to members:
Standard Canada Post - 5-7 business days - $1.95
E-ticket - $1.95 (available for specified items ONLY!)
Express Post Regional (ON & QC) - 1-2 business days - $9.99
Express Post National - 2-3 business days - $15.99
Pick up at Perkopolis office - no charge
Box Office Pick up - no charge (within two weeks of a performance/event ONLY!)
Perkopolis is not responsible for undelivered merchandise due to incorrect address or email information input by purchaser or misdirection by the carrier.
Please note: We suggest all orders with a value of $150 or greater be sent by Express Post as they are assigned a delivery confirmation number and can be traced through Canada Post. Perkopolis is not responsible for lost or stolen purchases. |
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| How long does it take to receive tickets?
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Attraction / Movie tickets are kept in stock and will be sent out by the Delivery Method selected within 48 hours (business days Monday-Friday) of the receipt of your order.
Theatre / Concert / Sport tickets are printed by the box office and will be sent out by the Delivery Method selected within approximately 2 weeks of the Performance Date.
An email notification will be sent confirming the mailing date of all tickets purchased. Every effort is made to ensure prompt delivery.
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| What happens if my tickets are lost or stolen?
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If you have not received your tickets for a specific date within 2 business days of the event date, please contact our office at 416-236-4985 or 1-800-761-7523 Monday to Friday between the hours of 9am and 5pm. In many instances, we can make alternate arrangements for you. Though Perkopolis is not responsible for any lost or stolen purchases, we will make every attempt to assist where possible.
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| Shipping Address
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| Tickets cannot be replaced if an incomplete or inaccurate address is supplied to Perkopolis. |
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